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Hi Nuric,
Thank you for visiting Microsoft Community.
Thank you for visiting Microsoft Community.
From your description, I understand that you are unable to download Windows Media player 11 on Windows XP 32 bit operating system.
Please don’t worry; I’ll try my best to help you.
1.What happens when you try to download Windows media player 11?
2.Do you get any error message/code while downloading?
3.Are you trying to download from a Microsoft website?
4.Make sure Service pack2 or 3 is installed
To know which service pack you have installed :
Click 'Start,' then select Run.
Enter 'winver' without quotes and press 'Enter.'
Method 1: Try to install Windows media player from the link below:
Method 2: Set your computer in Clean Boot state and try to install the Windows Media Player 11.
By setting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.
How to troubleshoot a problem by performing a clean boot in Windows XP:
http://support.microsoft.com/kb/310353
http://support.microsoft.com/kb/310353
Links to download Windows Media Player 11:
Note: After clean boot troubleshooting step, follow the “Steps to configure Windows to use a Normal startup state” in the provided link to return your computer to Normal startup mode.
Method 3: Follow the instructions in the link below:
You cannot install some updates or programs
Please perform these recommended steps, review the additional information provided and post back if you are still experiencing the issue. I will be glad to provide you with additional options available that you can utilize to get this issue resolved.
Not sure if your installed version of Windows is 32-bit or 64-bit?
If you're running Windows XP, chances are it's 32-bit. However, if you're running Windows 10, Windows 8, Windows 7, or Windows Vista, the chance that you're running a 64-bit version goes up considerably.
Of course, this isn't something you want to take a guess at.
Knowing if your copy of Windows is 32-bit or 64-bit becomes very important when installing device drivers for your hardware and choosing between certain kinds of software.
One quick way to tell if you're running a 32-bit or 64-bit version of Windows is by looking at information about your operating system installation in Control Panel. However, the specific steps involved depend a lot on which operating system you're using.
See What Version of Windows Do I Have? if you're not sure which of those several versions of Windows is installed on your computer.
Another quick and simple way to check if you're running a 32-bit or 64-bit version of Windows is to check the 'Program Files' folder. There's more on that at the very bottom of this page.
Windows 10 & Windows 8: 64-bit or 32-bit?
- You can check your Windows system type much faster from the Power User Menu, but it's probably speedier that way only if you're using a keyboard or mouse. With that menu open, click or touch on System and then skip to Step 4.
- Touch or click on System and Security within Control Panel.You won't see a System and Security link in Control Panel if your view is set to either Large icons or Small icons. If so, select System and then skip to Step 4.
- With the System and Security window now open, choose System.
- With the Systemapplet now open, titled View basic information about your computer, find the System area, located under the large Windows logo.The System type will say either 64-bit Operating System or 32-bit Operating System.The second bit of information, either x64-based processor or x86-based processor, indicates the hardware architecture. It is possible to install a 32-bit edition of Windows on either an x86 or x64 based system, but a 64-bit edition can only be installed on x64 hardware.
- You should now know for certain whether your operating system is 32-bit or 64-bit
System, the Control Panel applet that contains the Windows system type, can also be opened by executing the control /name Microsoft.Systemcommand from Run or Command Prompt.
Windows 7: 64-bit or 32-bit?
- If you're viewing either the Large icons or Small icons view of Control Panel, you won't see this link. Just choose System and then proceed to Step 4.
- When the System window opens, titled as View basic information about your computer, locate the System area below the oversized Windows logo.
- In the System area, look for System type among the other statistics about your computer.The System type will report either a 32-bit Operating System or a 64-bit Operating System.There is no 64-bit version of Windows 7 Starter Edition.
- Now you know whether you have Windows 7 64-bit or 32-bit.
Windows Vista: 64-bit or 32-bit?
- Select Control Panel from the Start menu.
- Choose System and Maintenance.If you're viewing the Classic View of Control Panel, you won't see this link. Just double-click or tap-and-hold System and proceed to Step 4.
- Select System in the System and Maintenance window.
- When the System window opens, titled as View basic information about your computer, locate the System area below the big Windows logo.
- In the System area, look for System type below the other statistics about your PC.The System type will report either a 32-bit Operating System or a 64-bit Operating System.There is no 64-bit version of Windows Vista Starter Edition.
- You should now know whether you have Windows Vista 64-bit or 32-bit.
Windows XP: 64-bit or 32-bit?
- Select Start and then choose Control Panel.
- Select Performance and Maintenance.If you're viewing the Classic View of Control Panel, you won't see this link. Just double-click or tap-and-hold on the System icon and proceed to Step 4.
- Choose System from the bottom of the Performance and Maintenance window.
- Locate Systemto the right of the Windows logo.You should be on the General tab in System Properties.
- Under System: you'll see basic information about the version of Windows XP installed on your computer:Microsoft Windows XP Professional Version [year] means you're running Windows XP 32-bit.Microsoft Windows XP Professional x64 Edition Version [year] means you're running Windows XP 64-bit.There are no 64-bit versions of Windows XP Home or Windows XP Media Center Edition. If you have either of these editions of Windows XP, you're running a 32-bit operating system.
- Now you know if you're running Windows XP 64-bit or 32-bit.
Check the 'Program Files' Folder Name
This method isn't as easy to understand as using Control Panel but it does provide a quick way of checking on whether you're running a 64-bit or 32-bit version of Windows, and is especially helpful if you're looking for this information from a command line tool.
If your version of Windows is 64-bit, you're able to install both 32-bit and 64-bit software programs, so there are two different 'Program Files' folders on your computer. However, 32-bit versions of Windows have just one folder since they can only install 32-bit programs.
Here's an easy way to comprehend this...
Two program folders exist on a 64-bit version of Windows:
- 32-bit location: C:Program Files (x86)
- 64-bit location: C:Program Files
32-bit versions of Windows have just one folder:
- 32-bit location: C:Program Files
Therefore, if you find only one folder when checking this location, you're using a 32-bit version of Windows. If there are two 'Program Files' folder, you're for sure using a 64-bit version.